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00:02:01 Well, I guess that's all, folks.

00:02:03 Mr. Allen.

00:02:06 Allen, I'm sorry to be late.

00:02:08 I was wondering what happened to you, Henry.

00:02:10 Well, I've been working on our impregnating ink idea,

00:02:12 and you know I think I found a new reactor.

00:02:14 I'm trying three parts acetone.

00:02:16 That's fine, that's fine, Henry.

00:02:18 We won't keep you long.

00:02:20 Right now we want to present to you

00:02:22 your membership certificate and pin

00:02:25 and welcome you to the 25-Year Club.

00:02:28 It means something when one out of every six

00:02:31 or seven workers has been with the company

00:02:34 25 years and more.

00:02:39 I want you to know too, Henry,

00:02:41 it's an honor to all of us who already wear

00:02:43 the 25-year pin

00:02:45 every time a man like you earns one.

00:02:49 Well, I...

00:02:51 Thank you, sir.

00:02:53 ♪♪♪

00:03:00 25 years.

00:03:02 It's a long time.

00:03:04 No, it isn't.

00:03:06 Not when you're looking back at it.

00:03:08 ♪♪♪

00:03:14 Seems more like the day before yesterday.

00:03:17 It's funny what a lot of thoughts

00:03:19 crowd into a fellow's mind at a time like this.

00:03:22 I remember that first morning.

00:03:24 I can see it as plain.

00:03:26 Pete Wills gave me a lift in his car

00:03:29 and then tried to talk me out of coming in.

00:03:32 Well, here we are, Henry,

00:03:34 and I think you're making a mistake.

00:03:36 Biggest company in their line.

00:03:38 Yeah, but what are they gonna do

00:03:40 when they run out of places to sell them cash registers?

00:03:42 They've got them about every place now.

00:03:44 Those folks will be out of a job.

00:03:46 Doesn't look like it to me.

00:03:48 You gotta think of your future, Henry.

00:03:51 A young, growing concern

00:03:53 that still has a chance to go places.

00:03:56 Maybe so, but...

00:03:59 Besides, what's your chemistry training

00:04:01 got to do with making cash registers?

00:04:05 I don't know yet.

00:04:07 Maybe I just want to work here.

00:04:10 Good luck.

00:04:11 Thanks, Pete.

00:04:20 That was it.

00:04:22 I just wanted to work here.

00:04:24 Starting some 40 years before that,

00:04:26 with 13 employees,

00:04:28 this company had taken a crude idea

00:04:31 and developed it into the most widely used machine

00:04:33 in the handling of money and records

00:04:35 in the whole world.

00:04:37 I've seen some of those early models since

00:04:39 and heard some fantastic stories about them.

00:04:41 When the first cash registers came out,

00:04:43 some people were suspicious of them.

00:04:45 They took the new machines to be a challenge

00:04:47 to their honesty,

00:04:49 instead of a faster, more accurate way

00:04:51 of keeping track of sales.

00:04:53 Fortunately, this opposition didn't last long,

00:04:55 but there just at first,

00:04:57 some of the rougher element

00:04:59 tried to run cash register men out of town.

00:05:01 And in those days, it took a brave man

00:05:03 to be an NCR salesman

00:05:05 and clever at hiding his samples.

00:05:07 What's he look like, Ted?

00:05:09 I ain't seen him. Give me a drag.

00:05:13 Here he comes now.

00:05:15 You won't come peddling them things around here anymore.

00:05:17 You sure it's him?

00:05:19 He ain't dressed like no drummer.

00:05:21 He ain't carrying no case.

00:05:27 Good evening.

00:05:28 Good evening.

00:05:29 Evening.

00:05:32 What's he carrying that bumble shoot for?

00:05:33 It ain't raining?

00:05:35 Maybe he's the new preacher.

00:05:37 I'll go on back and sit down.

00:05:39 Give me that buddy.

00:05:55 There he goes into Noah's Ark.

00:05:57 Maybe he's going to buy something.

00:05:59 Hey, how long we going to wait around here?

00:06:01 Why don't you make like a hoop

00:06:03 and roll away?

00:06:05 Skidoo to you too.

00:06:13 You want to talk private?

00:06:15 Here'll do.

00:06:16 Mr. Purdy, I'm from the National Cash Register Company

00:06:18 of Dayton, Ohio.

00:06:20 Now, here is some new information

00:06:21 about our new total adder.

00:06:26 And this is a three-key sample model.

00:06:45 Well, dog, my goodness.

00:06:51 Many such thoughts flashed through my mind

00:06:54 that morning, 25 years ago.

00:06:56 Why, the place was alive with tradition.

00:07:00 Of course, I never dreamed then

00:07:02 of the two-block-long assembly lines

00:07:04 we have today.

00:07:09 I wasn't even thinking primarily

00:07:11 of making better cash registers.

00:07:14 Everyone tries to make a better product.

00:07:17 But here was a company that had gone at it

00:07:19 from an entirely new angle.

00:07:22 It set out to improve the conditions

00:07:24 under which the product was made.

00:07:26 Not only for the sake of the product,

00:07:28 but for the sake of the workers, too.

00:07:40 They were given the first daylight factory.

00:07:44 The walls were made 80% glass.

00:07:46 The first welfare department

00:07:48 for employees was established.

00:07:50 It has been the model

00:07:52 for industrial relations ever since.

00:07:55 The first inside-the-plant

00:07:57 dining room for the workers

00:07:59 that has today grown

00:08:00 into nine different dining rooms,

00:08:02 not counting the main auditorium

00:08:04 where the workers can take their lunches

00:08:06 and watch a movie while they eat.

00:08:08 There's a common saying around Dayton.

00:08:10 You don't have to carry lunch buckets to NCR.

00:08:14 You get a home-cooked meal

00:08:15 in the middle of the day,

00:08:16 just like home.

00:08:18 And a choice of pleasant surroundings

00:08:21 where the folks can eat together

00:08:22 and talk over problems

00:08:24 or just have fun.

00:08:40 The first factory medical section

00:08:42 with free company doctor

00:08:43 and nurses in attendance.

00:08:45 Sick benefits, group insurance, and so forth.

00:08:49 Some of these ideas

00:08:50 came from the employees themselves.

00:08:55 Suggestion boxes were scattered

00:08:57 through the factory and office buildings.

00:08:59 Another first in industry.

00:09:02 The idea came from the legendary slot

00:09:05 in the wall of a doge's palace

00:09:07 in ancient Venice.

00:09:09 A citizen could write out

00:09:10 his criticisms and suggestions

00:09:12 which the authorities could study

00:09:13 without knowing who made them.

00:09:17 Payments to employees

00:09:19 for suggestions used

00:09:21 totaled thousands of dollars a year.

00:09:23 And the company has more than

00:09:25 100,000 eyes and ears

00:09:27 constantly watching and listening

00:09:29 for ways to do things better.

00:09:33 The salesmen were shown

00:09:34 how a definite need for their product

00:09:36 already existed in millions of places.

00:09:39 The only catch being,

00:09:41 they had to learn not only

00:09:42 everything about their machines,

00:09:44 but about all the businesses

00:09:46 for which the machines were designed.

00:09:54 The result was threefold.

00:09:57 NCR salesmen became experts

00:09:59 in business systems and methods.

00:10:02 And they developed a brand new concept

00:10:04 in creative selling.

00:10:07 The business world calls it

00:10:09 the beginning of modern salesmanship.

00:10:11 And I want to tell you,

00:10:12 it's as fascinating to me today

00:10:14 as it was the first time.

00:10:16 The way those machines grow

00:10:17 right before your eyes.

00:10:20 The skilled hands

00:10:21 that put together

00:10:22 up to 20,000 parts

00:10:23 in a single machine.

00:10:25 Many of them not only more intricate,

00:10:27 but more precise

00:10:28 than the works of the finest watch.

00:10:30 They have to be.

00:10:32 They have to work longer and harder.

00:10:34 They can't ever be almost right.

00:10:37 They have to be exactly right

00:10:39 each time, every time, all the time.

00:10:42 Everything we do ends up in figures.

00:10:45 Figures on wheels.

00:10:47 Big wheels, little wheels,

00:10:48 round wheels, and decagonals.

00:10:50 Figures on tabs and indicators.

00:10:52 Brown, square, flat, and rectangular.

00:10:55 Figures stamped on, rolled on,

00:10:57 and painted on through silk.

00:10:59 Figures black on white,

00:11:00 and white on black.

00:11:02 Figures that are every color

00:11:03 of the rainbow.

00:11:05 Figures that pop up,

00:11:06 spin around, and march up and down

00:11:08 and sideways to infinity.

00:11:10 I don't say we invented figures,

00:11:13 but we put more of them to work

00:11:14 than anybody I know.

00:11:16 I knew in the early 1900s

00:11:19 Colonel Deeds had brought in

00:11:20 a young electrical engineer,

00:11:21 Charles F. Kettering.

00:11:23 He also invented the self-starter

00:11:24 for automobiles.

00:11:26 His job at our place

00:11:27 was to design a motor

00:11:28 strong enough to operate

00:11:29 a cash register,

00:11:31 small enough to fit inside of it.

00:11:34 Since then, the register

00:11:35 had been expanded, developed,

00:11:36 and refined until it seemed to me,

00:11:38 even 25 years ago,

00:11:41 that it could do about everything

00:11:42 for a merchant except maybe

00:11:44 deliver his packages.

00:11:48 ♪

00:12:11 But I had this hunch

00:12:14 that a company smart enough

00:12:15 to make a machine like this,

00:12:17 the like of which

00:12:18 had never been seen before,

00:12:20 and now it was in daily use

00:12:21 all over the world,

00:12:22 would be smart enough

00:12:23 to come up with something else.

00:12:25 And they were,

00:12:26 as I soon found out.

00:12:28 ♪

00:12:31 Oh yes, and I also

00:12:32 needn't have worried

00:12:33 about getting to use

00:12:34 my chemistry training.

00:12:36 I was amazed at all the different

00:12:38 kinds of specialists

00:12:39 it took to run this business.

00:12:41 Technicians in fields

00:12:43 I never dreamed would have

00:12:44 anything to do with cash registers.

00:12:47 ♪

00:12:55 Authorities on things

00:12:56 as different as synthetic rubber

00:12:58 and metallurgy,

00:13:00 printing ink and plastics,

00:13:02 eye health and store traffic.

00:13:04 Anyway, I was running

00:13:05 some polarized light tests

00:13:07 one day, not long after

00:13:08 I started here,

00:13:09 when the department head

00:13:10 walks in.

00:13:13 How you coming, Henry?

00:13:14 Almost done.

00:13:15 Good.

00:13:16 I've just thrown

00:13:17 some new specs at it.

00:13:18 An accounting machine

00:13:19 with a typewriter

00:13:20 built into it.

00:13:21 A typewriter?

00:13:22 Yes, for descriptive billing.

00:13:24 It'll open a new field for us.

00:13:25 Man, O'Day.

00:13:27 It'll double our market

00:13:28 at least.

00:13:29 You know something?

00:13:30 Someday we may be doing

00:13:31 as much business

00:13:32 on accounting machines

00:13:33 as we now do

00:13:34 in cash registers.

00:13:35 You know something?

00:13:36 You might be right.

00:13:38 ♪

00:13:41 Looking back at myself

00:13:42 25 years ago,

00:13:43 I think that's

00:13:44 pretty good prophesying.

00:13:47 We went on

00:13:48 to the utility billing machine,

00:13:50 the bank posting machine,

00:13:51 the payroll machine,

00:13:52 all from one little idea.

00:13:55 But was it a dandy?

00:13:59 With all our many specialists,

00:14:01 for years,

00:14:02 they've been trying

00:14:03 to find a better drive.

00:14:06 The old tube

00:14:07 within a tube system

00:14:08 then in use

00:14:09 had many limitations.

00:14:13 Here's how one pair

00:14:14 of those 100,000 eyes

00:14:15 and ears

00:14:16 were on the lookout

00:14:17 for the good of the company.

00:14:18 One Saturday afternoon,

00:14:20 Walter Crider,

00:14:21 a model maker

00:14:22 in the model shop

00:14:23 at the plant,

00:14:24 was mowing his lawn

00:14:25 when his mower

00:14:26 hit a stick or something.

00:14:28 He stooped

00:14:29 to clear the blades

00:14:30 and his eyes

00:14:31 lighted on something.

00:14:34 It was as though

00:14:35 he were seeing a lawnmower

00:14:36 for the first time.

00:14:44 Sometime later,

00:14:45 his wife found him

00:14:46 in his cellar workshop.

00:14:53 Oh, there you are.

00:14:55 Didn't you hear me?

00:14:56 I've been calling you

00:14:57 for supper.

00:14:58 Mama, I've got it.

00:15:00 You have, dear?

00:15:01 Got what?

00:15:03 I found the lawnmower

00:15:05 with the grass half cut.

00:15:07 That's where I got the idea,

00:15:08 see?

00:15:09 A wheel within a wheel.

00:15:10 That'll do it.

00:15:11 What are you talking about?

00:15:14 See the square hole

00:15:15 on the inside wheel?

00:15:16 That's the drive wheel.

00:15:18 We can run a square rod

00:15:19 through that.

00:15:20 And when we turn

00:15:21 the square rod,

00:15:22 it turns the inside wheel.

00:15:24 That turns the outside wheel.

00:15:26 But when we turn

00:15:27 the square rod

00:15:28 in the round hole,

00:15:31 nothing happens.

00:15:32 See, Mama?

00:15:34 No.

00:15:35 Come to supper.

00:15:36 All they have to do

00:15:37 is stand up the rod

00:15:39 and slip the wheels

00:15:40 down over it.

00:15:43 And that is how today,

00:15:44 in the patented process,

00:15:45 the drive shafts

00:15:46 are built up

00:15:47 with their wheels

00:15:48 in any desired combination

00:15:50 or series

00:15:51 to compute and tabulate

00:15:53 and verify

00:15:54 as many as 10, 20,

00:15:55 even 30 and more columns

00:15:56 of figures at a time.

00:16:16 Such as in the payroll machine.

00:16:32 Utility billing

00:16:34 and all the others.

00:16:37 All made possible

00:16:39 by the little wheel.

00:16:41 I call it the magic wheel.

00:16:44 Yes, your thoughts

00:16:46 sure crowd in on you

00:16:48 at a time like this.

00:16:50 Like when I was a boy,

00:16:52 I used to hear when a person drowned,

00:16:54 his whole life flashed before him

00:16:56 in those few seconds

00:16:58 For years,

00:16:59 I was almost afraid to swim.

00:17:01 I needn't have worried

00:17:02 any more than I needed

00:17:03 to worry about coming

00:17:04 with the company

00:17:05 25 years ago.

00:17:07 And think what it will be

00:17:08 in the next 25 years.

00:17:11 Over in engineering

00:17:12 right now,

00:17:13 they are working

00:17:14 on machines,

00:17:15 some of them electronic.

00:17:16 The world may not see

00:17:17 for another five

00:17:18 or 10 years yet.

00:17:23 Hmm.

00:17:30 That new finish can take it.

00:17:32 Yes, sir.

00:17:33 Everything they do here today,

00:17:35 tomorrow they do better.

00:17:37 To take a business

00:17:38 that's already the leader

00:17:39 and make it even better.

00:17:43 I wish now I'd told Mr. Allen

00:17:44 that when he gave me the pin.

00:17:48 Look at the spirit around here.

00:17:53 You feel it

00:17:54 anywhere you go on the plant.

00:17:56 That NCR family spirit

00:17:57 is no bunk.

00:17:59 At least they work together

00:18:00 like they mean it

00:18:01 and they play together

00:18:02 like they mean it,

00:18:03 whether it's noon hour poits

00:18:04 with rubber tires and pegs

00:18:06 they stick in the floor

00:18:07 between the assembly lines

00:18:08 or dart ball or ping pong,

00:18:11 checkers or chess

00:18:12 or noontime movies

00:18:15 or after hours

00:18:16 or on weekends and holidays

00:18:18 when we get together

00:18:19 at Old River.

00:18:21 The park created

00:18:22 by the company

00:18:23 for the employee

00:18:24 is a stone's throw from the plant.

00:18:27 By golly,

00:18:28 NCR isn't only

00:18:29 a good place to work,

00:18:31 it's a way of life.

00:18:34 For that matter,

00:18:35 life for all of us

00:18:36 is richer today

00:18:37 than it was

00:18:38 even 25 years ago.

00:18:40 We are living longer

00:18:41 but better yet,

00:18:42 our years are fuller.

00:18:44 We have more things to do

00:18:45 but strangely enough

00:18:46 we have more time

00:18:47 to do them.

00:18:48 That is because

00:18:49 the whole temple of our existence

00:18:50 has been speeded up.

00:18:52 We have more time

00:18:53 to enjoy pleasant places.

00:20:08 Yes sir,

00:20:09 a very pleasant,

00:20:10 highly satisfactory life.

00:20:18 Right within the family,

00:20:19 our people have every chance

00:20:21 to upgrade themselves.

00:20:23 Our NCR evening schools,

00:20:25 the first of their kind,

00:20:26 have been running

00:20:27 for more than 50 years.

00:20:29 Nor do we consider

00:20:30 that our responsibility

00:20:31 ends at the factory gate.

00:20:34 Every week in the year,

00:20:35 several thousand

00:20:36 Dayton children swarm

00:20:37 to the Saturday morning

00:20:38 free movies

00:20:39 and other entertainment

00:20:40 of the auditorium.

00:20:42 Every boy and girl in Dayton

00:20:44 that graduates from high school

00:20:45 gets his or her diploma

00:20:47 on the same NCR stage.

00:20:55 In the selling end too,

00:20:57 we have made the same

00:20:58 solid advance.

00:21:01 The company realizing

00:21:02 the need for a quiet place

00:21:03 where salesmen could be trained,

00:21:05 a site was selected,

00:21:06 an old sugar camp

00:21:07 overlooking the factory.

00:21:09 First, a tent city.

00:21:11 Then, Colonel Deeds

00:21:12 took a long look ahead

00:21:13 to replace the tents

00:21:14 with permanent classrooms,

00:21:16 assembly and dining halls,

00:21:17 cottage dormitories,

00:21:18 and recreational facilities.

00:21:25 The beautiful campus

00:21:26 spreads over the shaded,

00:21:27 breeze-swept knolls

00:21:28 overlooking Old River

00:21:29 and, of course,

00:21:31 the apparent plant.

00:21:33 Today, it is more

00:21:34 than a sales school.

00:21:36 It is a famous school

00:21:38 of American business.

00:21:40 In whatever way,

00:21:41 our lives are touched

00:21:42 by the business world.

00:21:44 Business machines,

00:21:45 largely national machines,

00:21:47 speed up the millions

00:21:48 of transactions.

00:21:50 Take shopping.

00:21:51 There would be no

00:21:52 giant supermarkets

00:21:53 as we know them today

00:21:54 were it not for the fast,

00:21:55 all-duty checkout machines

00:21:57 developed by NCR.

00:21:59 Suppose some weird,

00:22:01 impossible calamity struck us

00:22:03 the way they do it

00:22:04 in science fiction.

00:22:07 And suddenly,

00:22:08 every national checkout register

00:22:10 in the world would vanish

00:22:11 into thin air.

00:22:13 Can you imagine

00:22:14 what would happen?

00:22:18 Well, I hope you won't

00:22:19 mind waiting.

00:22:35 What's the matter up there?

00:22:37 She's slow today.

00:22:39 That'll be $4.79.

00:22:41 Oh, just a minute.

00:22:42 I forgot the tax.

00:22:43 Oh, dear.

00:22:49 Isn't this awful?

00:22:51 I like to take my time

00:22:52 looking around,

00:22:53 but when I get ready to go,

00:22:54 I want to get out of here.

00:23:00 Thank you.

00:23:03 And then,

00:23:04 when we call off

00:23:05 the evil eye...

00:23:21 Now, life picks up

00:23:22 tempo again.

00:23:23 Well, that's more like it.

00:23:35 It would be the same

00:23:36 in a payroll department

00:23:37 of any size at all

00:23:39 if they suddenly had to

00:23:40 go back to the old methods.

00:23:42 Instead of a national

00:23:43 payroll machine

00:23:44 that does all the tabulating

00:23:45 and calculating

00:23:46 for her in a flash,

00:23:48 now she has to look up

00:23:49 and figure out

00:23:50 each paycheck separately.

00:23:52 Well, Betty,

00:23:53 how are we coming?

00:23:54 Are you going to have

00:23:55 the payroll up by noon?

00:23:57 Noon?

00:23:58 I'll be lucky

00:23:59 if I get it out this week.

00:24:00 What?

00:24:01 Well, look.

00:24:02 Time cards,

00:24:03 worksheets,

00:24:04 regular earnings,

00:24:05 overtime pay,

00:24:06 shift premiums, bonuses,

00:24:08 and the deducts.

00:24:10 Social security,

00:24:11 withholding tax,

00:24:12 state and federal,

00:24:14 and who has hospitalization

00:24:15 and group insurance

00:24:16 and union dues

00:24:18 and annuities.

00:24:20 Oh, and there's community

00:24:21 chest and government bonds.

00:24:23 No two checks are alike,

00:24:25 and you're asking me.

00:24:27 But we've got to get them today.

00:24:29 How much more help do you need?

00:24:30 Well, maybe with five more girls,

00:24:32 I could get it out

00:24:33 by tomorrow night.

00:24:34 Tomorrow night.

00:24:35 What?

00:24:36 Tomorrow night?

00:24:40 Now we'll have it out by noon.

00:24:43 Well, that's better.

00:24:46 Yes, I think most anyone

00:24:47 would agree that's better.

00:24:50 It's better in every type

00:24:51 of accounting.

00:24:53 It's better for getting out

00:24:54 your telephone, gas,

00:24:55 and water,

00:24:56 and electric bills.

00:24:58 Whether it's the cash register

00:24:59 that records retail sales

00:25:01 in all kinds of stores,

00:25:05 or the plain adding machine,

00:25:09 or the accounting machines

00:25:11 that are keeping up

00:25:12 with the increasing needs

00:25:13 and complexities

00:25:14 of modern business,

00:25:15 each is the most complete machine

00:25:17 for the job to be done,

00:25:19 built to give all the right answers

00:25:21 all the time.

00:25:32 Our engineers have a torture room

00:25:35 where they hook up machines

00:25:36 to operate automatically

00:25:38 24 hours a day,

00:25:40 year in and year out,

00:25:42 to see if they can catch them

00:25:43 in a mistake,

00:25:44 or wear them out.

00:25:53 On a single machine,

00:25:54 receipts have been printed,

00:25:56 figures have been itemized,

00:25:58 carriages have been thrown back

00:26:00 and forth,

00:26:04 indicators have popped up

00:26:05 10 to 20 million times,

00:26:10 keys have been punched,

00:26:15 drawers have been jerked

00:26:16 in and out.

00:26:17 Name your torture,

00:26:18 we have it.

00:26:26 Go to work all night? Hmm?

00:26:29 Oh, is it that time already? So it is.

00:26:32 Got a letter from the kid today. You did?

00:26:35 Yes, he's on leave in a place called Avedon.

00:26:37 Look what he says.

00:26:39 Dear Dad, guess what?

00:26:41 I was out giving this old Persian town the once over

00:26:43 when I came to one of those rug stalls.

00:26:48 Oh, excuse me.

00:26:54 These people call all Americans Johnny.

00:26:58 Johnny!

00:27:01 How much?

00:27:04 How much is that?

00:27:11 I'll give you ten bucks.

00:27:27 Okay.

00:27:28 Okay.

00:27:29 Ten bucks.

00:27:40 Hey, National Cash Register.

00:27:42 Back home,

00:27:43 I help make these babies.

00:27:45 Loving son, Don.

00:27:48 Well, that's a good one.

00:27:50 Well, don't work too late.

00:27:51 Oh, I won't.

00:27:52 I'm leaving now.

00:27:53 Glad the boy's all right.

00:27:54 So am I.

00:27:55 Good night.

00:27:56 Good night.

00:28:01 It takes something like that

00:28:03 to make a fellow realize,

00:28:05 as far as this company is concerned,

00:28:06 we are one world.

00:28:09 Wherever you may go,

00:28:10 to the farthest corners of the earth,

00:28:12 the one thing American you are sure to find,

00:28:15 the National Cash Register.

00:28:25 Paris.

00:28:26 Berlin.

00:28:28 London.

00:28:30 Rio.

00:28:32 Canberra.

00:28:34 Saskatoon.

00:28:38 Hong Kong.

00:28:41 Bombay.

00:28:43 Singapore.

00:28:45 Istanbul.

00:28:47 Bangkok.

00:28:49 Johannesburg.

00:28:51 To most people,

00:28:52 they're just faraway places

00:28:54 with strange-sounding names.

00:28:56 But to us,

00:28:57 they're next-door neighbors.

00:29:00 Makes you stop and think, doesn't it?

00:29:03 All over the world,

00:29:05 they're adopting American products.

00:29:09 We're getting together that much anyway.

00:29:17 At least that's one step in the right direction,

00:29:19 isn't it?